Please enter your date of birth:
Copyright © 2009 Fallen Earth, LLC. All Rights Reserved
THIS USER AGREEMENT AND LICENSE (this "Agreement") DESCRIBES THE TERMS BY WHICH Fallen Earth LLC. (“FALLEN EARTH”) OFFERS YOU ACCESS TO AN ACCOUNT (THE "ACCOUNT") TO PLAY THE FALLEN EARTH™ ONLINE POST APOCALYPTIC ROLE PLAYING COMPUTER GAME (THE "GAME"). BY PRESSING THE "I AGREE" BUTTON OR OTHERWISE INSTALLING OR PLAYING THE GAME, YOU AGREE TO THE TERMS AND CONDITIONS OF THIS AGREEMENT. BY PRESSING THE "I DECLINE" BUTTON, YOU DECLINE OUR OFFER, IN WHICH CASE YOU MAY RETURN THE GAME TO YOUR RETAILER FOR A REFUND CONSISTENT WITH YOUR RETAILER’S RETURN POLICY. If you have any questions regarding these terms and conditions, please contact customer service at support@fallenearth.com.
A COPY OF THIS AGREEMENT CAN BE FOUND ON THIS DISK UNDER THE DOCUMENT NAME "Fallen Earth EULA.html".
1. Accounts are available only to adults or, in their discretion, their minor children seventeen (17) years or younger. If you are a minor, your parent(s) or guardian(s) must complete the registration process, in which case they will take full responsibility for all obligations under this Agreement. By clicking the "I Agree" button and providing us with a credit card number, you represent that you are an adult and are either accepting this Agreement on behalf of yourself or your child. Except as provided herein, you may not transfer or share your Account with anyone, except that if you are a parent or guardian, you may permit one child seventeen (17) years or younger to use the Account instead of you (in which case you may not use that Account). You are liable for all activities conducted through the Account, and parents or guardians are liable for the activities of their child. Corporations and other legal entities are not eligible to obtain Accounts.
2. To play the Game, you must (a) purchase the Fallen Earth game DVD-ROM (the "DVD-ROM"), which includes software required for the Game (the "Software"), (b) have a fully paid Account, and (c) have an Internet connection (which we do not provide) to access your Account. In addition to any fees described herein, you are responsible for paying all applicable taxes (including those we are not required to collect) and for all hardware, software, service and other costs you incur to access your Account. Neither this Agreement nor your Account entitles you to any subsequent releases or new versions of the Software, nor to any expansion packs or similar ancillary products. You understand that we may update or otherwise enhance the Software at any time and in doing so incur no obligation to furnish such updates to you pursuant to this Agreement.
3. We may amend this Agreement at any time in our sole discretion. Amendments shall be communicated to you at the time you log into your Account. If you do not agree to be bound by any future changes, you agree to discontinue use of the Game and terminate your account. If you use the Game after we have posted a change to this Agreement, you agree to be bound by all of the changes.
4. You represent and warrant that you have completed, or that you will promptly complete, all information in the new Account registration form provided by us (“Account Creation”) correctly and completely. You must select a Username and Password during the registration process. You are solely responsible in all respects for: (a) all use of the Game made using your Username and Password; and (b) maintaining the confidentiality of your Username and Password. Only one individual may access the Game at the same time using the same login name and Password. You agree to notify us immediately of any unauthorized use of your email address, Username or Password or any other breach of security regarding the Game of which you are aware. Fallen Earth may refuse to grant you a character name that impersonates someone else, is protected by trademark or other proprietary right law, is vulgar or otherwise offensive, or for other reasons as determined by Fallen Earth. In the event that any of your Account Information changes in the future, you agree to promptly update such information. We never ask you for your password by telephone or email, and you should not disclose it this way if someone asks you to do so. There may be an additional charge to reissue lost passwords. Although we may offer a feature that allows you to "save" or "remember" your password on your hard drive, please note that third parties may be able to access your computer and thus your Account and you are responsible for their actions.
5. We describe our fees and billing procedures at http://www.fallenearth.com/pricing, which are incorporated herein by reference. All fees are prepaid and non-refundable, and are stated and must be made in U.S. Dollars. Upon your acceptance of these terms, we will automatically charge your credit card the Account fee plus any applicable taxes we are required to collect, and you authorize us to do so. Thereafter, on the applicable anniversary, we will charge your credit card the then-current renewal rate plus any applicable taxes we are required to collect, and you authorize us to do so. If we are unable to process your credit card at a renewal period, your Account may be immediately terminated.
6. This Agreement (including your Software license and your Account) will terminate immediately and without notice if you breach this Agreement or infringe any third party intellectual property rights, or if we are unable to verify or authenticate any information you provide to us, or upon gameplay, chat or any player activity whatsoever which is, in our sole discretion, inappropriate and/or in violation of the Fallen Earth™ Code of Conduct, which are posted at http://www.fallenearth.com/codeofconduct and are incorporated herein by reference. If this Agreement is terminated under these circumstances, you will lose access to your Account for the balance of any prepaid period without any refund. We may terminate this Agreement if we decide, in our sole discretion, to discontinue offering the Game, in which case we may provide you with a prorated refund of any prepaid amounts.
7. Subject to the terms of this Agreement, we hereby grant to you a personal, non-transferable, non-exclusive license to use the Software solely in connection with playing the Game via an authorized and fully-paid Account. You may not copy (except to make one necessary back-up copy that contains all Fallen Earth copyright and proprietary notices), distribute, rent, lease, loan, modify or create derivative works, adapt, translate, perform, display, sublicense or transfer the Software. You may not copy any of the written materials accompanying the DVD-ROM. You may not reverse engineer, disassemble or decompile the Software except to the extent that, this restriction is expressly prohibited by applicable law. The Software may contain license management software that restricts your use of the Software. Fallen Earth reserves all rights not expressly granted to you.
8. We and our suppliers shall retain ownership of all intellectual property rights, including all copyrights, relating to or residing in the DVD-ROM, the Software and the Game. The Software is a "commercial item”.
9. You agree not to use any third party software to modify the Software to change Game play. You also agree not to use our intellectual property rights contained in the Game or the Software to create or provide any other means through which, the Game may be played by others, as through server emulators. You may not take any action, which imposes an unreasonable or disproportionately large load on our infrastructure. You may not sell or auction any Fallen Earth characters, items, coin or copyrighted material.
10. Former members whose Accounts have been terminated by Fallen Earth may not use the Software, access an Account and play the Game in any manner or for any reason without the written consent of Fallen Earth. Active members may not knowingly allow former members whose Accounts have been terminated to use the active Members' Accounts or login name or player name.
11. As part of your Account, you can upload content, including but not limited to graphics, to our servers in various forms, such as in the selections you make for the Game and in chat rooms and similar user-to-user areas (collectively, your "Content"). You are solely responsible for all Content that you supply in accordance with the Game. Without limiting the foregoing, you represent and warrant that your Content shall not: (a) infringe any third party copyright, trademark, or other intellectual property right, or other contract, proprietary or publicity/privacy rights; (b) violate any law or regulation; (c) be defamatory, obscene, child pornographic or harmful to minors; or (d) contain any viruses, Trojan horses, worms, time bombs, cancelbots or other computer programming routines that are intended to damage, detrimentally interfere with, surreptitiously intercept or expropriate any system, data or personal information. We may take any action with respect to your Content if we believe that such may create liability for us or may cause us to lose (in whole or in part) the services of our Internet Service Providers ("ISPs") or other suppliers. You hereby grant to us a fully-paid, worldwide, perpetual, irrevocable, royalty-free, sublicenseable (through multiple tiers) and transferable right to publish, transmit, post, display, perform, sell, copy, modify, and distribute the Content in any and all formats, media, and technology platforms, whether currently existing or developed in the future. You acknowledge, however, that Fallen Earth does not pre-screen Content or communication over your Account and play of the Game.
12. We have adopted and maintain a Privacy Policy which is posted at http://www.fallenearth.com/privacypolicy with respect to users of the Game, which is incorporated herein by reference.
13. WE PROVIDE THE DVD-ROM, THE SOFTWARE, THE ACCOUNT, THE GAME AND ALL OTHER SERVICES "AS IS." WE, AND OUR SUPPLIERS EXPRESSLY DISCLAIM ALL WARRANTIES OR CONDITIONS OF ANY KIND, EXPRESS, IMPLIED OR STATUTORY, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF TITLE, NONINFRINGEMENT, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Without limiting the foregoing, we do not ensure continuous, error-free, secure or virus-free operation of the DVD-ROM, the Software, the Game or your Account. Some jurisdictions do not allow the disclaimer of implied warranties, so the foregoing disclaimer may not apply to you. This warranty gives you specific legal rights and you may also have other legal rights, which vary from jurisdiction to jurisdiction.
We are not liable for any delay or failure to perform resulting from any causes beyond our reasonable control. Further, we cannot and do not promise or ensure that you will be able to access your Account whenever you want, and there may be extended periods of time when you cannot access your Account.
We may in our discretion modify the feature availability, operation, and/or look and feel of the Game from time to time without notice to you
14. IN NO EVENT SHALL WE, OUR AFFILIATES OR OUR SUPPLIERS BE LIABLE TO YOU OR TO ANY THIRD PARTY FOR ANY LOST PROFITS OR SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES (HOWEVER ARISING, INCLUDING NEGLIGENCE) ARISING OUT OF OR IN CONNECTION WITH YOUR ACCOUNT, THE GAME, THE DVD-ROM OR THIS AGREEMENT. OUR LIABILITY TO YOU OR ANY THIRD PARTIES IS LIMITED TO $100.00 (One Hundred U.S. Dollars). Some jurisdictions do not allow the foregoing limitations of liability, so they may not apply to you.
15. You shall comply with all applicable local, state, national and international laws and regulations regarding your use of the Software, your access to your Account and your playing of the Game. Without limiting the foregoing, you may not download, use or otherwise export or re-export the Software except in full compliance with all applicable laws and regulations.
16. Your use of the Software, your access to your Account and your playing the Game constitutes your agreement to defend, indemnify and hold harmless Fallen Earth and its affiliated companies, employees, contractors, officers and directors from any claim or demand, including reasonable attorneys' fees arising of your use or misuse of the Software, your access to your Account and your playing the Game, including a third party's use or misuse of your Account or password.
17. This Agreement is governed in all respects by the laws of the State of North Carolina as such laws are applied to agreements entered into and to be performed entirely within North Carolina between North Carolina residents, without regard to any North Carolina conflicts of laws rules. The UN Convention on Contracts for the International Sale of Goods is expressly disclaimed. Both parties submit to personal jurisdiction in North Carolina and further agree that any cause of action relating to this Agreement shall be brought in a court in Wake County, North Carolina. If any provision of this Agreement is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced. Our failure to act with respect to a breach by you or others does not waive our right to act with respect to subsequent or similar breaches. You may not assign or transfer this Agreement or your rights hereunder, and any attempt to do so is void. This Agreement sets forth the entire understanding and agreement between us and you with respect to the subject matter hereof. Except as provided above, this Agreement may not be amended except in a writing signed by both parties.
18. All services hereunder are offered by Fallen Earth LLC., located at 260 James Jackson Ave, Cary, North Carolina 27513. Current rates for using the Game may be obtained from http://www.fallenearth.com/pricing, and such rates are subject to change at any time. If you are a California resident, you may have this same information emailed to you by sending a letter to the foregoing address with your email address and a request for this information.
Parental control protections (such as computer hardware, software, or filtering services) are commercially available that may assist you in limiting access to material that is harmful to minors. If you are interested in learning about these protections, information is available at SafetySurf.com or other similar sites providing information on such protections.
Last Updated on March 23, 2009
YOUR USE OF OUR SERVICES AND WEB SITES IS SUBJECT TO YOUR AGREEMENT TO THE TERMS OF THIS PRIVACY POLICY.
Fallen Earth LLC. (“FALLEN EARTH”) respects your privacy and is committed to protecting the personal information that you may provide while using our web sites and services. This Privacy Policy (the “Policy”) is intended to provide you with notice of the following:
If you have any questions, complaints, or comments regarding this Policy, please contact FALLEN EARTH Customer Service at accounts@fallenearth.com.
We currently operate the following web sites (the “Sites”):
www.fallenearth.com (“Home Page”).
In addition, we own other domain names that may redirect to the home page and/or content-specific “subsites” of Fallen Earth.
From time to time, we may add new Sites that may not be listed above, but they will provide a link to this Policy and will be governed by its terms.
FALLEN EARTH complies with the Children’s Online Privacy Protection Act (http://www.ftc.gov/ogc/coppa1.htm) and all other applicable laws and regulations concerning children and the Internet.
Children
Our Terms of Agreements specify that membership s are available only to individuals who are 17 years of age or older. If you are under the age of 17, you may not create an account on the Sites, you may not sign up for any subscription service or buy anything through the Store, and you are not eligible to enter any of our sweepstakes or promotions.
Except as may be required by law, FALLEN EARTH will not knowingly collect, maintain, or disclose any personal information from children under the age of 13. We take kids privacy seriously, and encourage parents to play an active role in their children's online experience at all times.
FALLEN EARTH recommends that parents and guardians spend time online with their children to become more familiar with the types of content available on the Internet, including our online game(s).
Parents and guardians should regularly oversee their children's use of email and other online communications and transactional features. Control tools are available from online services and software manufacturers that can help provide a safe online environment for kids.
FALLEN EARTH encourages parents and guardians to spend time online with their children to become familiar with the types of content available on the Internet, including our online game(s). Parents and guardians should regularly oversee their children’s use of e-mail and other online communications and transactional features. Control tools are available from online services and software manufacturers that can help provide a safe online environment for kids.
If you are a parent or guardian who has discovered that your child has submitted his or her personal information without your permission or consent, FALLEN EARTH will take reasonable steps to remove that information from the FALLEN EARTH database at your request. To request removal of your child’s information, please send us an e-mail to accounts@fallenearth.com and be sure to include in your message the same user name, password, and email address that your child submitted.
General
We do not collect any personal information from you, unless you provide it to us voluntarily. If you decide to provide us your personal information (e.g., name, email address, and mailing address), we will only collect the personal information which is needed to fulfill your requests and our legitimate business objectives. If you refuse to divulge your personal information when requested, you will not be able to access certain areas on the Sites (such as the message boards).
Memberships and Registration
In order for you to register with FALLEN EARTH, we require you to provide us with an email address, state and country of residence, zip/postal code and birth date; we allow you to elect whether to also provide your real name. Some areas may allow you to visit as a guest and remain anonymous, but you may not be able to access all the content and features of those areas without registering (in order to play our subscription based game(s), additional information, such as your real name and billing information, will be required).
Email Newsletters and Friend to Friend Promotions
You must have a membership account or sign up for the newsletter in order to receive emails from us. You may be asked for additional personal information when you subscribe. You can opt out of receiving future emailing from us by following the directions contained in the email to “unsubscribe.” Also, except in jurisdictions where it may be prohibited by law to do so, some FALLEN EARTH sites and Services may ask you to submit information about other people. For example, we may offer “Send to a Friend” promotions, like electronic postcards on our sites or through our newsletters. In these situations, users are asked to provide the e-mail address and, sometimes, the name of a friend. After the “Send to a Friend” transaction is completed, that information is deleted.
Sweepstakes, Contests, and Promotions
To participate in some of our sweepstakes, contests, surveys, and other promotions, you may be asked to provide additional personal information such as your mailing address. In each such case, no new personal information will be collected from you without your consent. This information may be collected by FALLEN EARTH or by third parties such as co-sponsors or vendors for the promotion. FALLEN EARTH’s use of any such information will be governed by this Policy. The names of third parties such as co-sponsors (other than vendors hired by FALLEN EARTH to conduct, administer, and execute a promotion on behalf of FALLEN EARTH) will be disclosed to you when you are asked to sign up for the promotion. You should review such third parties’ privacy policies to see how they may use any information that they collect.
Online Purchases and Technical Support
Issues related to customer service, billing questions, or technical and computer support, etc. may also require you to provide us with some personal information (such as such as your real name, email address, street address, etc.) so that we may resolve the issue properly.
Online Games
When you play any of the games offered and/or served by FALLEN EARTH, or use any of the communication features on the Sites, your IP address (the Internet protocol address from which you access any of the above) may be stored in our records. When any game is updated or “patched,” our patch routine may check your computer to see that you have the most recent version of game-specific files; when you communicate within any game, even “privately” to another person, you do so with the understanding that those communications go through our servers, can be monitored by us, you have no expectation of privacy in any of those communications and, accordingly, you expressly consent to monitoring of communications (including technical support and customer service communications) that you send and receive. When you log into one of our online games, your system specifications (such as OS, RAM, video card, monitor, system configuration, etc.) may be reviewed/recorded by us for the purposes of analyzing and optimizing your game experience and in order to provide you with customer service.
Resume Submissions and Business Capacity
FALLEN EARTH allows for the online submission of resumes. Please be advised that information (including personal information) contained in a job applicant’s resume or otherwise submitted to FALLEN EARTH in a business capacity is not subject to the terms of this Privacy Policy. The information obtained from your resume will only be used for the purpose of accepting and evaluating your submission for a job and contacting you in connection with that purpose.
General, aggregated, demographic, and non-personal information may be collected by FALLEN EARTH. It will not be linked to any of your personal information, through cookies or other means, without your consent. This type of anonymous, aggregated profiling and session data may include information that you have provided to us through surveys, polls, etc., but will not be tied to any personal information, without your consent. It may also include aggregated anonymous information about site usage and the customer base.
As part of the registration process for some services, you may be asked to provide information that does not personally identify you. For example, you may be asked to provide information concerning your entertainment preferences, purchasing habits, and the like. This information is generally optional but may be included in your account profile and tied to personal information. FALLEN EARTH requests this information to understand you better and to also bring to your attention new services, programs, or offers that may be of interest to you.
In many cases, FALLEN EARTH will automatically collect certain non-personal information about your use of its sites and services. FALLEN EARTH might collect, among other things, information concerning the type of Internet browser or computer operating system you are using, the domain name of your Internet service provider, your “click path” through the FALLEN EARTH site, and the web site or advertisement that was linked to or from the FALLEN EARTH site when you visited. To do this, FALLEN EARTH may use cookies and other technology (see below). Your visits to our web sites, and information provided through these technologies, will be anonymous unless you provide us with personal information or have provided such information in the past.
FALLEN EARTH web sites, and some services and advertisements on such sites, may contain “cookies.” A cookie is a piece of data that is sent to your browser, which will store the cookie on your computer if your browser is enabled to accept cookies. Clear gifs (also known as “web beacons”) assist in the delivery of cookies.
FALLEN EARTH uses cookies, clear gifs, frames, server log analysis and other technology to customize your experience with our sites and services. Personal information collected through the use of these technologies will be handled according to this Policy.
Most internet browsers will allow you to erase cookies from your computer hard drive, block acceptance of cookies, or receive a warning before a cookie is stored. You should refer to your browser instructions or “Help” screen to learn more about how to manage cookies. Please note, however, that if you block cookies, some portions of the FALLEN EARTH web sites and services may not function properly. How we use and share the information that we collect from you
Personal information which we collect for a particular purpose will only be saved and used for that purpose, unless you have agreed to allow us to use it for some other purpose, as described in this Policy.
When you have provided personal information to us for a particular purpose, we may disclose your information to other companies that we have engaged to assist us in fulfilling your request. We may also disclose any of your personal information to law enforcement or other appropriate third parties in connection with criminal investigations, investigation of fraud, infringement of intellectual property rights, or other suspected illegal activities, or as otherwise may be required by applicable law, or, as we deem necessary in our sole discretion, in order to protect the legitimate legal and business interests of FALLEN EARTH.
We may use the information we collect from you for the purpose of providing you with technical support, customer service, and account maintenance. We use the information we collect to learn what you like, tailor your experience accordingly, and to improve web sites and our other products. We send e-mail to our members who want to receive e-mail from us. However, if you don’t want to receive e-mail from us, you can “opt out” of receiving it at the time you register as a member on our web sites or each time we request information from you. If you change your mind and wish to stop receiving e-mails from us, you may also choose to opt out by following the steps described in each such e-mail.
Except as described in this policy, we will not give any of your personal information to any third party without your express approval, and the only personal information we will ask you if you want us to share with third parties is your name, your mailing address and e-mail address. We sometimes share general, demographic, or aggregated (not personal) information with third parties about our user base, but that information does not include any personal information.
You will be deemed to have consented to the disclosure to, and use by, a subsequent owner or operator of the Sites, of any personal information contained in the FALLEN EARTH database for such site, if FALLEN EARTH or one of its companies assigns all of its rights and obligations regarding the use of your personal information at the time of a bankruptcy, merger, acquisition, sale of all or substantially all of FALLEN EARTH’s or such FALLEN EARTH company’s assets to a subsequent owner or operator, or similar event.
This Policy applies only to information collected online by FALLEN EARTH through web sites maintained by FALLEN EARTH and affiliated companies that FALLEN EARTH may own or control. From time to time, we may provide links to third party web sites. This Policy does not apply to third party web sites, whether we provide a link to such sites or not, so we encourage you to review the policies of all such sites carefully, as your rights will be governed by those third party policies and not by FALLEN EARTH’s. Additionally, there may be unauthorized third party web sites that may be providing links from their sites to our web sites without our knowledge or control. We are not responsible for the content of any third party web sites, expressly disclaim any statements or assertions made on such web sites, and deny all liability associated with your use of, and the content on, such other sites or advertisements contained therein.
If you change your mind and do not want to receive e-mails from us and/or to have us share your name and e-mail address (or other personal information) with third parties, you may send an e-mail to us at accounts@fallenearth.com. Subject to security and privacy concerns (e.g., regarding your password, etc.), we will give you the ability to review, correct, delete, and/or update your information. To do so, you may send us an e-mail at accounts@fallenearth.com. You may also contact us via mail at: Attn: FALLEN EARTH Privacy Officer, 260 James Jackson Avenue, Cary, NC 27513 USA. If you choose to have your personal information removed from our active databases, we will do so within a reasonable time after your request and we will take reasonable steps to ensure that your personal data is not used (except as may be required by law) by FALLEN EARTH after your notification to us.
In addition to this Policy, your rights and obligations concerning our web sites, services, and online games are governed by the applicable web site terms of service, the applicable game’s end user license agreement and/or terms of use, and other applicable policies, guidelines, and requirements. When you sign up to use our services, please review each such agreement carefully, as you must agree to be bound by each such agreement before you may use the service.
By consenting to this Policy, you confirm that your command and knowledge of English is sufficient to understand the terms and conditions set forth herein.
For persons in European Union countries, as used herein, terms such as “personal information” refer to “personal data” as defined by the Directive 95/46/EC of the European Parliament and of the Council of 24 October 1995 on the protection of individuals with regard to the processing of personal data and on the free movement of such data (“Directive”). We will not collect any personal data from you unless you provide it voluntarily by providing us with your freely given specific and informed consent. By using FALLEN EARTH websites or services, you agree that we may transfer your personal information outside the European Union in connection with the purposes stated in this Policy. Your personal data may be transferred to the United States (and/or other non-EU jurisdictions, as applicable).
In certain countries other than the United States, our online game(s) and the services related thereto, may be provided to you by third party distribution partners. To the extent that a third party distributor is providing services related to your account, you understand and agree that each such distributor will collect and use your personal information in accordance with its own privacy policies (which you will have access to when you register to play). To the extent that FALLEN EARTH collects or retains any of your personal information, its use will continue to be governed by the terms of this Policy. Our commitment to secure the personal information we have collected.
While FALLEN EARTH takes precautions against possible breaches in its web sites and customer databases, no web site or Internet transmission is completely secure. Consequently, FALLEN EARTH cannot guarantee that unauthorized access, hacking, data loss, or other breaches will never occur. Your use of the FALLEN EARTH sites and services is at your own risk. FALLEN EARTH urges you to take steps to keep your personal information safe by memorizing your password or keeping it in a safe place (separate from your account information), logging out of your user account, and closing your web browser.
Whenever you give FALLEN EARTH sensitive or confidential information, FALLEN EARTH will take commercially reasonable steps to protect the information by establishing a secure connection with your web browser.
FALLEN EARTH reserves the right to change this Policy at any time by notifying registered users via e-mail of the existence of a new Policy and/or posting the new Policy on the FALLEN EARTH sites. All changes to the Policy will be effective when posted, and your continued use of any FALLEN EARTH site or service after the posting will constitute your acceptance of, and agreement to be bound by, those changes.